Coral Tree Plaza Weekly Update

Happy Friday Coral Tree Plaza

Neighborhood Reminder: Late Night Patio Noise

I have received a couple of calls and emails regarding the sliding patio door noise coming into units late at night. While you are more than welcome and permitted to go out to your balcony later at night or any time you please, I must ask that you please be aware of the noise that the sliding door can make. If the door is older, it may grate against the frame as it slides open, this noise can and does travel to your neighbor below. I’m sure some residents are night owls, and there are a few early birds in the mix as well. Regardless of which one you are, please be aware of the noises you are making when others may be sleeping. Nobody wants their beauty sleep disturbed. 

Voicemail – General Manager:

A few folks have informed me that when residents are calling me and wanting to leave a voicemail, it states that the voicemail box is full. I was not aware of this. The voicemail for the association phone line is not full but reads as full. A ticket for repairs has been submitted to the IT department for repairs. If you are unable to reach me via voicemail right now, I encourage you to please send me an email at Tboelts@actionlife.com. I will be sure to check the email regularly and also answer any calls that come in. 

Pet Waste in Elevator:

This week we again discovered pet waste in the elevators of the East building. I cannot stress this enough – you are responsible for your pet at all times. If you have a guest that brings an animal to the property, you are responsible for the guest and their pet. Under no circumstances is it acceptable to allow your animal to leave waste in the common area and not clean it up. Maria is focused on cleaning the common areas and touchpoints of the property to prevent possible Covid exposure to the residents. By leaving the waste in the common area and not cleaning it up, you are signaling to the rest of the community and to the onsite staff that you do not care. So please, be considerate, be kind, and if your animal has an accident (which happens), do the right thing and clean up after yourself. 

Garage Roll Down Door:

This week we had a “fun” time trying to get the garage door installed. As you are all aware, there were some major issues with folks getting in and out of the garage. I apologize for the inconvenience that this caused everyone. There has been a bit of a struggle getting the door installed efficiently. Priority Doors ordered the custom door, which typically has a lead time of 4-6 weeks. Once the first door was ordered, they realized that they had ordered the wrong size door. Then the correct door was ordered and during the installation on Wednesday, the technicians realized that instead of ordering a door that has controls on the left-hand side, they have controls for the right-hand side. This meant that the job had to be once again postponed. I have been in contact with Priority Doors. They have already ordered the correct parts and I will be getting an estimated installation date from them next week. I will make sure that everyone received adequate notice of the installation. I will additionally require that Priority Doors allow residents to come and go out of the garage unless the technicians have to block off access for the hoisting of the door. 

Chiller Repairs:

The chiller did not have a good week. San Diego Mechanical Energy came out when we discovered the chiller offline. They were finding that each component was functioning and not in disrepair. The issue with the chiller was finding a way to make each component speak to the other. The association installed a high-end chiller approximately 10 years ago. It is essentially the top of the line and one of the best you can get. The difficulty is, that technicians who are authorized to work on these chillers, must go through mandatory training at the factory up in Canada. As you can imagine it’s been tough finding the right company to diagnose the issue with the chiller. But on Thursday this week, a diagnostician came out and worked with a technician for approximately 8 hours to get the “brains” of the chiller back up and running correctly. At about 4:00 pm yesterday they were able to get the system working correctly. A technician will be out again today to inspect the chiller and double-check that everything is working correctly. We will be sure to keep a close eye on it in the coming weeks. 

Rescheduled Open Meeting:

Nothing quite like the last-minute cancellation to throw your plans in disarray. On Wednesday this week, the Board of Directors was preparing for the open session meeting when it was discovered that a technical issue was occurring with Zoom. Not all homeowners were going to be able to log on to the meeting and attend. It was decided that the meeting should be canceled and rescheduled at a later date when we would know for sure that every homeowner could attend the meeting without technical issues. I will send out a notice for the rescheduled meeting once the date is set.  

“Wise men speak because they have something to say; Fools because they have to say something.”

-Unknown

Stay safe. 

Tyler Boelts

General Manager – Coral Tree Plaza

Action Property Management (800) 400-2284